Our patented RFID tray‑tracking technology transforms kitchen efficiency by automatically initiating hold timers and keeping product information perfectly aligned as trays move throughout the operation. This smart, seamless system empowers teams with intuitive, color‑driven visibility—elevating consistency, reducing labor steps, and delivering reliability trusted in thousands of installations worldwide.
Smart Holding, Automatically Managed
Designed to simplify kitchen operations, this intelligent holding system removes guesswork, reduces errors, and adapts effortlessly as your menu evolves.
Automatic Countdown, Zero Extra Steps
The system auto‑initiates the countdown timer as soon as a tray is placed—operators never need to remember to press a button. This ensures accurate hold times every time, even during peak periods.
Proven, Trusted Technology
With thousands of units deployed worldwide, this solution is field‑proven and trusted by operations across the globe.
Flexible RFID Tray Technology
Our Flex Tray RFID technology allows you to use RFID pay with virtually any product. As your menu changes, the system easily adapts—no reconfiguration headaches, no operational disruption.
Industry‑Standard Trays with Built‑In Tracking
Available in 12" × 20" full-size trays or 1/3 size, 2.5" handled trays, industry‑standard trays include integrated tray‑tracking technology to support seamless kitchen workflows.
Slot‑Based Product Identification
Products are automatically identified by slot placement, eliminating manual input and reducing the risk of operator error.
Timers That Move with the Product
When a product is moved, the timer moves with it—whether it’s relocated within the same cabinet or transferred between multiple cabinet configurations throughout the kitchen.
Error Prevention Built In
The system alerts operators if a tray is returned to the wrong location, helping maintain food quality, consistency, and compliance.
Intuitive mercoVisual™ Touchscreen
Featuring the mercoVisual touchscreen, the interface uses color‑coded holding stages for instant recognition. The display is easy to understand and visible from across the room, keeping operators informed at a glance.
