Serving Quality On Demand

As a foodservice proprietor, there are seemingly countless aspects of the business all competing for your attention. But successful restaurateurs know there’s one crucial element that always takes priority over all others: the uncompromising taste of the food itself. That’s exactly why Merco has dedicated our entire mission toward helping you maintain that high quality your guests have come to expect.

Crafting solutions that put flavor first, we’re committed to working with you to keep delivering that consistent delight to every customer who walks through your door. With our relentlessly reliable products, you can serve confidently, knowing your food will never sacrifice its essential quality and savor.

We know that’s not an easy challenge to face – especially in the intense, fast-paced environment of your busy kitchen. That’s why we’ve designed every one of our food holding products with an intuitive simplicity, allowing for greater speed and smoother production in the middle of that often-hectic atmosphere. No matter how bustling your business gets, your dishes will always enjoy the same high standard of premium production.

Just as your guests demand a consistent experience, you, too can expect that dependable performance from all of our solutions. Our equipment combines innovation and connected technology with a functionality that’s built to last, freeing you from unpredictable disruptions in your workflow.

At Merco, we know just how exacting your guests’ taste can be. That’s why we’ll never stop working with you to exceed their expectations, from their very first visit – because there are no second chances when it comes to that first bite.

Merco History

  • In the late 1940's Mr. Judson Coates wanted to develop a tubular infra-red or radiant heater. In conjunction with H.A.Merrick, Mr. Coates spent a long period of development until the early 1950's when the Merco heat tube, as it is known today, was developed to a production stage. The name Merco was derived from the names, Merrick & Coates, MerCo.
  • ​1950-1957 Several co's started bearing the Merco name.
  • 1956 Merco Products was formed in Eugene, OR for the purpose of selling food service equipment and farm & industrial heaters.
  • 1957 Merco moved into a building on Bethel Dr in Eugene.
  • 1959 Merco started own manufacturing.
  • 1960 The building was moved across the street to 1298 Bethel Dr. Several additions and remodels to the original building were made over the years.
  • 1982 Merged into ALCO Foodservice Equipment Co.
  • 1985 Acquired by the Welbilt Corp.
  • 1994 Moved into the Savory plant in Lakewood, NJ.
  • 1998 Moved to Ft Wayne, IN to the Lincoln plant.
  • 2012 Moved to Mt. Pleasant, MI to the Delfield plant.
  • 2016 Moved to Shreveport, LA to Frymaster plant. 

Welbilt – global leaders

Welbilt, Inc. develops, produces and sells world-leading solutions in the foodservice equipment sector.

Offering you an unrivalled understanding of the customer and industry combined with comprehensive kitchen systems, culinary expertise and first-class customer service. Globally and locally. With business operations in America, Europe and Asia, Welbilt supplies leading brands such as Cleveland, Convotherm®, Crem, Delfield®, Fitkitchen®, Frymaster®, Garland®, Kolpak®, Lincoln®, Manitowoc® Ice, Merco®, Merrychef® and Multiplex®.

You can find out more about Welbilt, and how our leading brands could help you from our website: You can also find details here of our regional and local offices.

Convotherm Software Updates

We are pleased to provide you the latest software updates of the Convotherm range.

Please just agree our terms and conditions of licence and use for using the software.

I noticed the terms and conditions of licence and agree

Please note:

The particular software update for Convotherm 4 gas units has to be done by an authorised service partner (there are adjustment steps necessary).

Please ensure that only software which is suitable for the unit series is installed on your Convotherm unit. This software cannot be used for other unit types from the range. If this is disregarded, no liability will be assumed for malfunctions.

Convotherm Service manuals

This section is available for authorized service partner only.

Some files are protected with a password. If you need the password please get in contact with our After Sales Service:

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